May 21, 2019
Here's the best part from the (very) long post about dealing with Google Fi, which made rounds recently:
About a year ago I tried to get my parents to switch from AT&T to Google Fi. I even made a spreadsheet for my dad (who likes those sorts of things) about how much money he could save. He wasn’t interested. His one point was that at anytime he can go in and get help from an AT&T rep. I kept asking "Who cares? Why would you ever need that?”. Now I know. He was paying almost $60 a month premium for the opportunity to able to talk to a real person, face-to-face! I would gladly pay that now.
Now he knows. Respect your elders!
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